peso1 is committed to protecting the personal information of every player on our platform. This Privacy Policy explains exactly what we collect, how we use it, and what rights you have under Philippine law.
Six principles that guide how peso1 handles your personal data — from the moment you register to every transaction you make.
peso1 processes all personal data in strict compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your rights as a data subject are fully recognized and protected.
We collect only the personal information that is necessary to operate your peso1 account, process transactions, verify your identity under PAGCOR requirements, and keep the platform secure. We do not collect data for its own sake.
All data transmitted between your device and peso1 servers is protected by industry-standard 256-bit SSL encryption. Sensitive data including payment information and KYC documents is stored in encrypted form with strict access controls.
peso1 does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used solely to operate your peso1 account, meet our regulatory obligations, and improve your platform experience.
As a peso1 player and data subject under Philippine law, you hold specific rights over your personal information — including the right to access, correct, delete, and object to processing. We explain each right in plain language in this policy.
peso1 keeps your data only for as long as it is legally required or operationally necessary. Once the retention period expires and there are no outstanding legal obligations, your personal data is securely deleted or anonymized.
For the purposes of the Philippine Data Privacy Act of 2012, peso1 is the Personal Information Controller (PIC) responsible for the personal data processed through the peso1 platform at peso1.org. peso1 determines the purposes and means by which personal data is collected and processed in connection with the operation of its online casino and sports betting services.
peso1 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with data protection obligations, handling data subject requests, and serving as the primary point of contact for data privacy concerns. The DPO may be contacted at the details provided in Section 16 of this Policy.
peso1 collects the following categories of personal data in connection with the registration, operation, and management of player accounts:
| Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (PhilSys ID, Passport, Driver's License, SSS/UMID, or Voter's ID), and facial photograph as required for KYC. |
| Contact Data | Philippine mobile number (primary identifier), email address (if provided), and current residential address in the Philippines. |
| Financial Data | GCash account number, Maya account number, bank account details (BPI, BDO, Metrobank, or others where applicable), and transaction history associated with your peso1 wallet. |
| Transaction Data | Deposit amounts, withdrawal amounts, game wagers, winnings and losses, bonus issuances and redemptions, and complete peso1 wallet transaction history. |
| Technical Data | IP address, device identifier, browser type and version, operating system, screen resolution, session timestamps, login history, and approximate geolocation derived from IP address. |
| Behavioral Data | Game preferences, session duration, betting patterns, game categories accessed, feature usage within the peso1 platform, and customer support interaction records. |
| Communications Data | Records of live chat conversations with peso1 support, email correspondence, and any feedback or complaints submitted through the platform. |
peso1 does not collect or process special categories of sensitive personal information (such as health data, religious beliefs, or political opinions) except where specifically required by PAGCOR regulations or Philippine anti-money laundering compliance obligations, and only to the minimum extent necessary for those purposes.
peso1 collects personal data through the following means:
peso1 uses your personal data for the following specific, legitimate purposes:
Under the Philippine Data Privacy Act of 2012, peso1 processes your personal data on the following legal bases:
peso1 does not sell, rent, or otherwise transfer your personal data to unrelated third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary and under appropriate data protection agreements:
peso1 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, as set out below:
| Data Category | Retention Period |
|---|---|
| Active account data | Retained for the duration of your active peso1 account plus a minimum of 5 years following account closure, as required by PAGCOR and AML regulations. |
| KYC documents | Retained for a minimum of 5 years from the date of submission, as mandated by the Philippine Anti-Money Laundering Act. |
| Transaction records | Retained for a minimum of 5 years from the transaction date, in accordance with AMLA compliance requirements and PAGCOR reporting obligations. |
| Customer support records | Retained for 3 years from the date of the last support interaction, to support dispute resolution. |
| Technical and log data | Retained for up to 12 months from collection, unless specific data is required for an ongoing security investigation or legal proceeding. |
| Marketing consent records | Retained for the duration of your active marketing consent plus 3 years to demonstrate compliance with consent requirements. |
Upon expiry of the applicable retention period, personal data will be securely deleted or rendered permanently anonymous in a manner that prevents re-identification. Requests for early deletion are subject to our legal obligations to retain certain data categories as described above.
peso1 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
While peso1 applies industry-standard security measures, no internet-based service can guarantee absolute security. Players are encouraged to protect their own account security by using a strong, unique password for their peso1 account, enabling two-factor authentication, and never sharing login credentials with any third party.
peso1 uses cookies and similar tracking technologies on peso1.org and in the peso1 mobile application to enable platform functionality, maintain your session state, and analyze aggregate usage patterns. The following types of cookies are used:
peso1 does not use third-party advertising or behaviorally targeted marketing cookies. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent certain peso1 platform features from functioning correctly.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by peso1. To exercise any of these rights, please contact the peso1 Data Protection Officer using the details in Section 16:
Request a copy of the personal data peso1 holds about you, the purposes of processing, and the categories of data involved.
Request correction of inaccurate, incomplete, or outdated personal data held in your peso1 account or KYC records.
Request deletion of your personal data where it is no longer necessary, subject to peso1's legal retention obligations under PAGCOR and AML regulations.
Object to processing of your personal data for marketing communications or where processing is based on legitimate interests that you believe are overridden by your rights.
Request a temporary restriction on the processing of your data while a dispute about its accuracy or lawfulness is being resolved.
Lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe peso1 has processed your data in violation of the Data Privacy Act of 2012.
peso1 will respond to all verified data subject requests within fifteen (15) business days of receipt. Where a request cannot be fulfilled in full due to conflicting legal obligations, peso1 will explain the specific legal basis for the limitation in writing.
The peso1 platform is strictly restricted to individuals who are twenty-one (21) years of age or older, as required by PAGCOR regulations governing online gaming in the Philippines. peso1 does not knowingly collect personal data from individuals under the age of 21.
As part of the KYC process, peso1 verifies the age of all registered players using government-issued Philippine identification. Any account found to belong to an individual under the age of 21 will be immediately and permanently terminated. All funds associated with an under-age account will be handled in accordance with peso1's underage player policy.
If you have reason to believe that personal data from a minor has been submitted to peso1 without appropriate parental consent, please contact our Data Protection Officer immediately using the contact details in Section 16 so that the data can be deleted promptly.
Some of peso1's third-party service providers — including cloud infrastructure providers and certain game studios — may process or store data on servers located outside the Philippines. Where personal data is transferred outside the Philippines, peso1 ensures that appropriate safeguards are in place to protect your data to a standard consistent with the Philippine Data Privacy Act of 2012.
Such safeguards include: contractual data processing agreements that bind recipient parties to data protection standards equivalent to those required under Philippine law; verification that recipient countries maintain adequate data protection frameworks; and, where applicable, implementation of standard contractual clauses approved by the National Privacy Commission.
By using the peso1 platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines for the purposes described in this Policy, subject to the safeguards described above.
In the event that peso1 becomes aware of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, peso1 will:
The peso1 platform integrates with third-party services — primarily payment processors (GCash, Maya, BPI, BDO) and game providers — that are necessary for platform operation. These third-party services operate under their own privacy policies, which govern the personal data they independently collect from you during your interactions with their services.
peso1 is not responsible for the privacy practices of third-party service providers. Before using any third-party payment service integrated with peso1 (such as GCash or Maya), you are encouraged to review the applicable privacy policy of that service provider. peso1's Privacy Policy covers only the personal data collected and processed by peso1 directly through the peso1 platform.
peso1 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made to this Policy, peso1 will notify active account holders via their registered email address or through a prominent in-platform notification, with at least seven (7) days' notice before the revised Policy takes effect.
The "Effective Date" displayed at the top of this document indicates when the current version of the Privacy Policy entered into force. Your continued use of the peso1 platform after the effective date of any revised Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed of how peso1 protects your personal information.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by peso1, please contact the peso1 Data Protection Officer using the following channels: